Our return policy lasts 14 days. If 14 days have gone by since the date of purchase, unfortunately we can’t offer you a refund or exchange.
Please email firstname.lastname@example.org with your return enquiry with purchase invoice attached.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
All sale items are considered final sale and are not eligible for exchanges.
We do not offer refunds.
Exchanges can be done for items of equal or lesser value. No refunds will be made for exchanges with items of lesser value.
To exchange an item please email email@example.com within 14 days of payment with your invoice attached.
Sale items are not eligible for exchanges.
For returns & exchanges shipping charges to Comme Home will be borne by the customer. Returns must be done via courier with our selected courier company.
Cost of re-delivery to the cusomer's address will be charged according to the items weight.
All Comme Home products and packaged and delivered with the utmost care.
In the case you have received a product damaged via delivery please email us at firstname.lastname@example.org with a photo of the damage immediately and we will do everything in our power to rectify the situation.
We do not have a warranty period and will not accept any refunds or exchanges for items damaged with daily use, misuse (or abuse). These include scratches, marks and cracks.
Marble is a natural material that will age gradually with time and use, such signs of wear and tear are not seen as faults but an ode to the character to the pieces. For usage guidelines and how to care and clean your marble please visit our marble care page.
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